Account Deletion

Deleting your Shlott account and data

This page explains how users of the Shlott app can request deletion of their account and associated data.

Delete your user account

To permanently delete your personal Shlott account:

1. Sign in to Shlott at www.shlott.com.
2. Go to Permanently Delete Account.
3. Follow the on-screen instructions to confirm the deletion.

Once confirmed, your account will be permanently deleted and you will no longer be able to sign in.

Delete a group

If you are an administrator of a group (for example a flying club, school or syndicate) and want to delete the group and its data:

1. Sign in to Shlott at www.shlott.com.
2. Go to Deleting Group.
3. Select the group and follow the on-screen instructions to confirm the deletion.

Deleting a group removes it for all of its members. Members' individual user accounts are not deleted and remain active unless each member deletes their own account.

What data is deleted

When you delete your user account, we delete:

• Your profile information (name, email address, contact details)
• Your login credentials
• Your group memberships and personal settings

When a group is deleted, we delete the group's details, settings, resources, bookings and membership records.

What data may be retained

Some data may be retained for a limited period where required for legal, security, fraud prevention or accounting purposes, for example invoices and payment records. Such data is retained for up to 6 years and is then permanently deleted. Data held in backups is overwritten within 30 days as part of our normal backup cycle.

Need help?

If you are unable to sign in or need assistance deleting your account or data, please contact us.